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Setting up payments with CieloEcommerce
3 min read

At VTEX, it is possible to integrate with the CieloEcommerce. With this integration, your store can make sales through credit, debit, private labels and cobranded cards, bank invoices, PIX, among others.

To configure CieloEcommerce, follow the steps below:

  1. In the VTEX Admin, go to Store Settings > Payment > Providers, or type Providers in the search bar at the top of the page.
  2. On the providers screen, click the New Provider button.
  3. Type the name CieloEcommerce in the search bar and click on the name of the provider.
  4. In Provider Authorization, fill in the App key and App token fields with MerchantID and MerchantKey provided by CieloEcommerce.
  5. If you wish to modify the identification name to be displayed for the CieloEcommerce provider on the VTEX Admin screen, enter the information in the Name field in Basic Information.
  6. In Payment Control, select whether you want to activate the provider in a test environment by clicking Enable test mode.
  7. If you want to use Payment split in your store, select the option Enable payout split and send payment recipients and indicate the Accountable for payment processing charges and Accountable for chargebacks (marketplace, sellers or marketplaces and sellers).
  8. In Integration, select whether the connector will be used as Adquirencia or Gateway.
  9. In Provider, select the acquirer to be used with the CieloEcommerce connector.
  10. In DaysToInvoiceCancel, select the desired number of days to cancel the invoice.
  11. In IsSplit, choose whether the split option will be available.
  12. In useCieloMDR, select the option configured in the CieloEcommerce provider.
  13. In UseMpi, choose whether transactions will be authenticated (3DS 2.0). This field is mandatory for the debit payment type. If you select "True", go to Step 14. If you select "False", go to Step 15.
  14. Fill in the MpiClientId, MpiClientSecret, MpiMerchantName, MpiMCC, and MpiEstablishmentCode fields with you Mpi access data.
  15. In DataOnly, select the option configured in the CieloEcommerce provider.
  16. In SoftDescriptor, indicate the information to be displayed to identify the transaction carried out in your store.
  17. In UseAntifraudSolution, select the desired option.
  18. In AntifraudProvider, select the antifraud provider you want to use with CieloEcommerce.

Check with Cielo whether the anti-fraud options in CieloEcommerce are already available for use. If still under development, both fields described in step 15 must be left blank. For more information about using anti-fraud options in your store, visit Configuring the anti-fraud.

  1. In Antifraud and AntifraudSequenceCriteria, select the options according to information from CieloEcommerce antifraud.
  2. In CaptureOnLowRisk and VoidOnHighRisk, select the options configured in the CieloEcommerce provider.
  3. In CustomMdds, select the options according to information from CieloEcommerce anti-fraud.
  4. In Captura, select the period in which payment capture should be requested. Standard time will be held four days after authorization.
  5. Select the UseVerifyCard, AcceptInternationalCard_, AcceptPrePaidCard and CancelRefundType fields according to your settings in CieloEcommerce.
  6. In CieloLIOClientId, fill in according to information from the CieloEcommerce provider.
  7. Click Save.

To configure the payment methods to be processed by CieloEcommerce, access Configuring Payment Conditions.

To set special conditions on payment methods, go to Configuring payment special conditions.

After following the indicated steps, CieloEcommerce connector may take up to 10 minutes to appear at your store's checkout as a payment option.

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